SHIPPING & RETURNS
We ship orders mainly by USPS, domestic
Once orders are received, order will be shipped the day of or the following day
Estimated delivery time 3 - 6 days, You will be provided with a tracking number once shipment has been processed.
RETURN & EXCHANGE POLICY
Changed your mind about your purchase, or dissatisfaction with a product.
All hair extension items cannot be exchanged, returned or refunded.
Once you have received products, If the seal on the product has been opened/removed, it cannot be exchanged, returned or refunded. items that don't come with seals cannot be exchanged, returned or refunded
Once product is received, if customer finds that there product has been broken or busted in transit, customer must contact us by email within 5 days of delivery to receive refund
Shipping cost is non-refundable
For Items that are refundable the customer must contact us within 5 days of the delivery date
Accessories must be in original condition (including all paperwork, packaging, accessories) with tags attached
Items that are on sale are considered Final Sale and cannot be returned or refunded.
For products that are refundable please allow 5-7 business days for us to process your return once received
BLK MAGIC Online Beauty Supply is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.